Privacy Policy
Effective Date: This Privacy Policy is effective as of its publication on this website.
This Privacy Policy describes how Sorayx Freight Solution (“we”, “our”, or “us”) collects, uses, discloses, and protects personal data when you access or use our website and related digital services.
The terms “you” and “your” refer to any user, visitor, or viewer of this website.
By using this website, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the website.
Information We Collect
We may collect and process the following categories of personal data:
Information You Provide Directly
Full name
Company name
Email address
Phone number
Vessel or cargo-related details (if submitted)
Any other information voluntarily provided via contact forms, inquiries, or correspondence
Automatically Collected Information
When you visit our website, certain technical data may be collected automatically, including:
IP address
Browser type and version
Operating system
Referring URLs
Pages visited
Access times and general usage data
Cookies and Tracking Technologies
We may use cookies or similar technologies strictly for basic functionality, security, and performance optimization.
Further details are outlined in the Cookies Policy section below.
How We Use Your Information
We use personal data for the following purposes:
To respond to inquiries and business requests
To provide maritime services, proposals, or commercial information
To establish and maintain business relationships
To assess vessel, cargo, or chartering requirements
To improve website functionality and user experience
To send relevant business communications where permitted by law
To comply with legal and regulatory obligations
To ensure system security and prevent fraud
Sharing of Information
We may disclose personal data in the following circumstances:
Internal Use
To employees, management, and authorized contractors who require access for operational purposes and are bound by confidentiality obligations.
Service Providers and Partners
To trusted third-party providers supporting IT infrastructure, communications, analytics, and operational processes. These parties are contractually obligated to protect personal data.
Business and Maritime Partners
Where necessary, information may be shared with shipowners, charterers, brokers, or operators strictly for the purpose of facilitating maritime services.
Legal Requirements
Where disclosure is required by applicable law, regulation, court order, or governmental request.
Some recipients may be located outside your country. By using this website, you consent to such international data transfers in accordance with applicable laws.
Data Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or disclosure.
However, no system can guarantee absolute security. While we take reasonable steps to protect your data, transmission over the internet is at your own risk.
Your Rights
Subject to applicable data protection laws, you may have the right to:
Access your personal data
Correct inaccurate or incomplete data
Request deletion of your data
Restrict or object to processing
Request data portability
Requests can be submitted using the contact details below.
Cookies Policy
This website does not use:
Advertising cookies
Third-party tracking tools
Behavioral analytics systems
Only essential cookies may be used for:
Website functionality
Security
System stability
No marketing or tracking cookies are used.
Data Retention
Personal data is retained only as long as necessary to fulfill its purpose or to comply with legal obligations.
When no longer required, data is securely deleted or anonymized.
Business Transfers
In the event of a merger, acquisition, restructuring, or asset sale, personal data may be transferred as part of the transaction.
Any successor entity will remain bound by this Privacy Policy.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time.
Any updates will be published on this page with a revised effective date. Continued use of the website constitutes acceptance of the updated Policy.